Shipping policy

Shipping Policy

Canada
Free standard shipping on orders over $40 CAD. Orders under $40 CAD ship for a flat $9.99 CAD (for orders up to 1 kg). Larger orders are calculated at checkout.

International
We ship to select countries outside Canada. Rates are calculated at checkout based on your destination and the weight of your order. Customs duties and import taxes may apply and are set by your destination country.

Tracking
You'll receive an email with tracking information once your order ships.

Problems With Your Delivery
If your order arrives damaged or incorrect, see our Refund & Returns Policy. For anything else, email clothing@joneshorizon.com.