Terms & Conditions
Welcome to Jones Horizon. By accessing or using our website at joneshorizon.com, you agree to be bound by these Terms and Conditions. Please read them carefully.
1. General Terms
These Terms and Conditions govern your use of our website and the purchase of products from Jones Horizon. By placing an order, you confirm that you are at least 18 years of age and legally capable of entering into binding contracts.
2. Products and Pricing
All products, descriptions, and prices are subject to change without notice. We reserve the right to limit quantities, discontinue products, or refuse orders at our discretion. Prices are listed in Canadian Dollars (CAD) unless otherwise specified.
While we strive for accuracy, pricing or product errors may occur. If we discover an error in the price of a product you've ordered, we'll contact you to inform you of the correct price and give you the option to proceed or cancel your order.
3. Orders and Payment
When you place an order, you'll receive an email confirmation. This does not constitute acceptance of your order—acceptance occurs when we ship your product. We accept major credit cards and other payment methods as displayed at checkout. Payment is processed securely through Shopify's payment system.
4. Shipping and Delivery
We ship primarily within Canada and to select international destinations. Shipping times and costs vary by location and are calculated at checkout. While we aim to meet estimated delivery times, we are not responsible for delays caused by carriers, customs, or circumstances beyond our control.
Risk of loss and title for products pass to you upon delivery to the shipping carrier.
5. Returns and Refunds
Our return and refund policy is outlined separately on our Refund Policy page. Please review it before making a purchase.
6. Product Use and Safety
Our grooming products are formulated for external use only. Discontinue use if irritation occurs. While our products are cruelty-free and vegan, individual results may vary. We recommend reviewing ingredient lists if you have known allergies or sensitivities.
7. Intellectual Property
All content on this website, including text, graphics, logos, images, and product descriptions, is the property of Jones Horizon and protected by Canadian and international copyright laws. You may not reproduce, distribute, or use any content without our express written permission.
8. Privacy and Data Protection
We are committed to protecting your privacy. Our collection and use of personal information is governed by our Privacy Policy. By using our website, you consent to our data practices as described in that policy.
9. Limitation of Liability
To the fullest extent permitted by law, Jones Horizon shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our products or website. Our total liability shall not exceed the amount you paid for the product in question.
10. Indemnification
You agree to indemnify and hold harmless Jones Horizon, its officers, employees, and agents from any claims, damages, or expenses arising from your use of our products or violation of these Terms.
11. Governing Law
These Terms and Conditions are governed by the laws of the Province of Ontario and the federal laws of Canada applicable therein. Any disputes shall be resolved in the courts of Ontario.
12. Modifications
We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to our website. Your continued use of the website after changes constitutes acceptance of the modified terms.
13. Severability
If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.
14. Contact Information
If you have questions about these Terms and Conditions, please contact us at:
Jones Horizon
Email: clothing@joneshorizon.com
Website: joneshorizon.com
15. Entire Agreement
These Terms and Conditions, together with our Privacy Policy and Refund Policy, constitute the entire agreement between you and Jones Horizon regarding your use of our website and purchase of our products.